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1. Where is your company?
Hello, our headquarters and factory are located in Zhengzhou, Henan Province. There are branches and warehouses in Shenzhen and Hong Kong. Our production is standardized, is a professional medical device manufacturer, quality and service can be assured!
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2. What are the main products of your company?
We are doing medical equipment products, for home and medical. Main products are thermometers, oximeter, sphygmomanometer, Oxygen generator, nebulizer, Electric wheelchair and so on!
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3. What kinds of thermometers do you have? What's the difference?
At present, there are three kinds of thermometers, the model is kv-10 / kv-11 / kv-12. The quality of the three kinds of thermometers is very good. The general differences are as follows:
Kv-10 is built-in battery, can be used for charging, cost-effective.
Kv-11 is our popular product, put two 7 dry batteries, high market heat.
Kv-12 is relatively small, saving transportation costs, it also put two 7 dry batteries.
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4. What are the advantages of your oximeter?
First of all, the silicone finger mold used in our oxygen analyzer is comfortable to measure. The internal chip and external shell material are all imported high-quality materials, Accurate measurement. Secondly, our oximeter belongs to medical grade products, with medical device registration certificate, and can enter hospitals, pharmacies and chain supermarkets.
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5. Can your products be declared for export normally?
Our company's products can be normal export declaration, you can declare your company, we can also declare.
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6. Which countries do you have your products sold to?
Our products export a lot, mainly South America, North America, Africa, Southeast Asia, Eastern Europe and other places. In the future, we will open up more markets, also welcome you to become our foreign agent!
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7. What are the qualifications of your products?
Our products have domestic business license, production license, registration certificate, export electronic CE / FDA / FCC / ROHS certification.
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8. What is the daily capacity of your thermometer?
Under normal circumstances, we can produce 20000-50000 thermometers a day. If the order volume is large, we will increase production efforts!
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9. What is the MOQ?
The MOQ of each product is different, from 50pcs for ordinary products to 5000pcs for customized products!
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10. How long is the delivery time?
The normal delivery time is 1-3 days. According to the quantity of your order, the delivery time will be different if the quantity is different.
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11. May I have a copy of your catalogue? Including box specification and price
It's ok, I'll send you our latest product catalog. You can refer to it. Our content will be updated at any time. Finally, when you place an order, I'll confirm the latest price. Thank you!
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12. How about the quality of your products?
Our product quality is OK, from the selection of raw materials, to the production of products, as well as the delivery of products, we have strict control. Every product has to go through several machine and manual tests before leaving the factory, so the quality can be assured!
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13. Can you provide OEM service?
Yes, we support the OEM service, such as logo customization, or packaging change, etc., which can be produced according to your requirements.
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14. What are your payment terms?
Normally, we pay for all the money. If the order quantity is relatively large, we can apply for the proportion of deposit / final payment. The specific depends on the order quantity and amount!
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15. What money can you accept?
Hello, we have US dollar account and RMB account. Both US dollar and RMB are supported!
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16. What is the after-sales process?
Our products are guaranteed for one year. If the machine fails for one year, we will provide online technical guidance or reissue new products in the next batch of orders.
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17. May I visit your factory?
Yes, our factory is in Zhengzhou, Henan Province. If you want to visit, please let me know. I will arrange a reception in advance!
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18. Is your oxygen generator medical grade?
The 2-9L is for household use. When the concentration of oxygen generator is 2L, the oxygen concentration is above 90%, and then decreases.
The 5L and 10L are medical grade, and the oxygen concentration of medical grade can reach more than 90% no matter in a few liters.
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19. I'd like to know something about your factory.
We are Yobekan Medical Equipment Co, we main develop Medical Products like thermometer, pulse oximeter, blood pressure monitor , Nebulizer and Oxygen concentrator... healthcare products... We can provide OEM. We are a big factory. We focus on product quality and service. Our factory is located in Henan. There is a big warehouse in Shenzhen and Hongkong. The sales department and brand planning department are also in the Shenzhen office.
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20. How long can it be delivered after payment?
It is within 3 days. If OEM, it will take a longer time.
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21. Are you a factory or a trader?
We are the manufactory for many years already. Our thermometer have passed IS013485. And we are AAA grade credit enterprise. Also we had large warehouse and quality control department for purchasing products for clients.
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22. How long can I received after payment?
DHL Express is 5-7 days, air according to the scheduled flight time, generally 7-10 days.
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23. May I come to visit your factory?
Welcome. We can send you an invitation to apply for a visa.
